Shipping and Returns

SHIPPING AND HANDLING 

Our order processing time is 1-2 business days for all in-stock merchandise.  Please note that all timelines exclude Saturdays, Sundays and certain Holidays. During this processing time, your online order is transmitted to our warehouse for fulfillment, safely packed, and processed for shipment as quickly as possible. Our orders are processed through the warehouse quickly, so if changes need to be made to your order after purchase, please Customer Service as soon as possible. 

Standard shipping times are as follows:   

• USPS First Class (5-8 Business Days)
• USPS Priority Shipping (2-3 Business Days)
• UPS Ground (1-5 Business Days) 
• UPS Second Day Air (2 Business Days)
• UPS Next Day Air (1 Business Day) 

RETURNS AND EXCHANGES

U.S. Rigger is so confident you will love our product, we provide a 100% guarantee and lifetime warranty on all our products. If you are not satisfied with your product, please email our Customer Service. And hey, if you LOVE our product and would like to tell us about it, feel free to give some feedback to our Customer Service as well.

U.S. RIGGER CUSTOMER SERVICE

For any customer service inquires, email customerservice@usrigger.com. Please provide your order # and a description of the issue.

We are available to answer emails Monday through Friday 8am-5pm CT.

If you send a request outside of our normal business hours, we will respond as quickly as possible. We will not be available for support on standard U.S. Holidays